airbit AG Shop Terms and Conditions of Use

airbit AG, CH-8008 Zürich / Switzerland - valid from 01.04.2009

Introduction

The general terms and conditions of sale detailed below govern the contractual relationship between the User (hereafter referred to as You) and airbit AG (hereafter referred to as We) and both parties accept these conditions unreservedly. These general conditions of sale are the only conditions that are applicable and replace all other conditions, except in the case of express, written prior dispensation. We maintain that, by confirming your order, you unreservedly accept our general conditions of sale, having read them. These Terms and Conditions of Sale are important to you and airbit AG as they have been designed to protect your rights as a valued customer and to protect our rights as a business and to create an understanding between us.

Prices

All prices displayed on our site include Swiss VAT.

Your order

We provide you with the following possible ways of placing your order:

on the internet through our internet site: shop.airbit.ch
by telephone, through our customer service desk
by fax

Payment options

Online payment via major credit cards: Visa, Mastercard by means of a secure payment system (your card is charged at the day of your order for security reasons). We use one of the most reliable secure payment systems available on the Internet: the SSL protocol, operated by SAFERPAY or PayPal. All of your personal details are protected and encrypted before they are sent for processing. Bank transfer payment: airbit AG offers the opportunity to pay by bank transfer. Please note that Bank transfers from abroad will only be accepted if the additional transfer costs are paid by the customer. Your payment will be processed when your bank transfer is received. Once your payment received we will dispatch your license. The processing of off-line payments may take several days.

Delivery

The product can be either downloaded from the public download section or from the protected link given in the electronic payment receipt. In some cases (engineering projects) the software is sent by email. There is no CD or manual hardcopy available. For products with a trial version available, you will get a license code in the electronic payment receipt.

Installation

Your downloaded trial copy can be changed to a full version using the provided license code.

Updates

Normally all updates can be downloaded for free.

Returning the license code

There is no refund for licenses. Please test the software before sending you order.

Support

Please use our free support service, available by email only. Maybe you can find worthful informations using our free user forum too.

Legislation

This contract shall come under Swiss law. We cannot be held liable for any kind of damages, material, immaterial or corporal, that arise as a result of the malfunctioning or misuse of our software. The same shall apply where any alterations are made to products by their manufacturers. Our liability shall, in any case, be limited to the setting up of the order and we may not be held liable in the event of simple errors or omissions which may occur in spite of all the precautions taken in presenting our product. In the event of a dispute, our customer services division is at your disposal with the aim of reaching the fairest, amicable settlement. Failing this, the Court in Zürich/Switzerland shall be the only court with jurisdiction to rule on such disputes, regardless of the place of delivery or accepted method of payment.

airbit AG, Bellerivestrasse 67, CH-8008 Zürich, Switzerland
01. April 2009